Frequently asked questions

WhatsApp photos and rough sizes to 9450 9801, email sales@metalworksg.com, or use the quote form on any page. We reply with an indicative price, then arrange a free site survey.

Yes, for an indicative price. Clear photos of the space, plus rough measurements, let us give a useful range. The final price is fixed after a site survey.

Photos from a few angles, rough length, width and height, what the structure is for, and the property type. Each service page lists exactly what helps.

No fixed minimum. Small jobs such as handrails, drain gratings and cat ladders are welcome.

All of Singapore. Our workshop is in Yishun, so northern and central areas are closest, but we install island-wide.

In most cases, yes. A mezzanine adds floor area and loads the structure, so BCA structural approval and a permit are usually required, plus SCDF fire safety approval for non-residential premises. Use the approval checker on this page for a quick read on your situation.

As a rough guide you want at least about 2.2 to 2.4 m of headroom both under and above the deck, so a clear height of around 4.5 m or more works best. We confirm this during the site survey.

It depends on the design. An office deck and a storage deck are engineered to different loads. Tell us what goes on top and the frame, joists and columns are sized for that load.

Steel mezzanines are bolted at key joints, so they can be dismantled. Check your lease for reinstatement terms before you build.

Fabrication happens in our workshop first, so on-site installation is usually much shorter than the total project time. Approvals often take longer than the steelwork itself. Your quote states the timeline.

A structural platform stands on its own steel columns and beams. A rack-supported system uses the racking as the structure. Structural platforms give more flexibility in layout and loading.

Yes. We measure your current layout and position columns to avoid racking lanes, doors and services. Sprinkler extension is handled by your fire-safety contractor.

A straight stair is easier to walk, carry things on and is usually cheaper per metre of rise. A spiral saves floor space and suits secondary access such as a roof terrace.

Steel chequer plate, open steel grating, or timber and composite treads on a steel frame.

Yes. Handrails and balustrades are fabricated together with the stair so they match.

Compact metal spirals can fit in a circle of about 1.4 m diameter, though a larger diameter is easier to walk. We measure and recommend a size.

It is better as secondary access. Carrying furniture is harder, and a spiral is generally not accepted as the only escape route from an upper floor.

Hot-dip galvanising gives the best rust protection outdoors and can be painted over for colour.

We build to the height required for your type of space under BCA rules, which is typically about 1 m for balconies and open voids.

Mild steel is economical and can be painted any colour, ideal indoors. Stainless steel costs more but needs less maintenance, especially in wet or outdoor areas.

Yes. Send photos and we will replicate the design and finish.

Most masonry and concrete walls are fine. For drywall or glass we look for suitable fixing points or use floor posts.

Round rails of a size the hand can wrap around are most comfortable. We recommend a profile during the survey.

Yes, both sides is better for wheelchair users and elderly people.

ACP gives full shade and stays cooler. Glass looks premium and lets light in. Polycarbonate is the most economical and lets some light through.

Each canopy is built with a fall for drainage, sealed joints and a gutter or drip edge where needed.

For landed homes, small lightweight canopies projecting up to 3 m usually need no BCA plan submission, but URA rules still apply. Condos need MCST approval.

Laminated glass holds together if it breaks, which is safer overhead. We recommend the right glass for your span.

Yes. The steel frame is powder-coated in the colour you choose, including timber-tone finishes.

The shelter is open-sided or louvred as needed and sized to keep airflow and exhaust clear. Share the equipment specification so we can plan clearances.

Quality powder-coated wood-grain finishes are made for outdoor use and hold their look far longer than stained timber.

Yes. Posts can be fixed onto the wall to add a slat panel above it.

The slats are fixed into a rigid frame and posts. Gaps can be set narrow for privacy and security.

304 suits most kitchens. 316 is better for salty, chemical or very wet environments.

Yes. We measure the existing drain and fabricate new stainless gratings to fit.

Tell us your operating hours and we will plan installation to suit.

We match the finish to the location: paint or powder coat indoors, hot-dip galvanising outdoors, and stainless steel or aluminium where moisture or sea air is constant.

Galvanising coats steel in zinc inside and out and is the best rust protection outdoors. Powder coating gives colour and a smooth finish. Both can be combined.

Workmanship warranty terms are written into every quotation, so you know exactly what is covered before you commit.

Usually a deposit to start fabrication and the balance on completion. Exact terms are in your quotation.

Yes. We remove offcuts and packaging and leave the area tidy.

Often yes, for offices, shops and restaurants that cannot close. Tell us your constraints when you enquire.